Web Hosting

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Uptime and Credits: Where Many Web Owners Make Mistakes

Posted by shenron on 17 Jul 2007 | Tagged as: General Tips, Web Hosting

They say webmasters receive lots of ambiguous e-mails every day. Some come from people who are asking for more information regarding their website. Sometimes, students ask for information they need for their reports due the next day. There are even nonsense e-mails such as asking for suggestions on what to name their pet!

One of the duties of a skillful webmaster is handling e-mails sent by website visitors.

Webmasters browse through their inbox to check mails from different senders who visits his site. More often, people send e-mails to leave comments or suggestions.

They give critics as to the design and functionalities of your website. Others inquire about the things you sell if you are an online store, prices of services if you offer services to customers, and so on and so forth. Others are just nothing at all.

Webmasters choose what to retain and read and what to delete. The most common e-mail contains these words, “What is your business all about?” “What are you selling or what service are you offering?” But the worst nightmare of webmasters is receiving e-mail that says, “Where did your site go? I can’t access it!” or “Your site is down and is not working!”

Oops! That’s a page error! What could have happened out there?

That is one of the pitfalls of web hosting service providers. Web hosting service providers should guarantee you 100% uptime and reliable service. In fact, this is a very encouraging proposition otherwise, you’ll have no reason for signing up. Moreover, they must have a money-back guarantee should this be not met. Else, you’ll be paying for a mediocre service.

Fortunately, there are a lot of web hosting companies who do just that. They acquire the most sophisticated servers and other networking equipment to ensure that there will be no or perhaps less, downtime as much as possible. They may even have backup configurations for that. For customers, they provide 24-hour support system, be it in terms of phone, e-mail, fax, or chat. Majority will send you up-to-date reports on the status of your account, your stored files, the server, and even the web hosting company as a whole.  

There are also others who do not stick to their words. Worse, they are unscrupulous. Some do things like this. Before you can actually get rebates out of a downtime, you need to report first the incident, stating every valuable information you can probably think of such as the time and date it happened. Web hosting companies will then compare the information you provided to their own actual report. If there’s a match, expect credits. If not, then it’s good as the issue didn’t happen at all.

It pays to be wise, especially when you talk about cyberspace. So don’t forget to read policies. If things go wrong, as they really do sometimes, at least you know your next step.

A-B-C Guide to Choosing Your Own Web Hosting

Posted by shenron on 17 Jul 2007 | Tagged as: Web Hosting

Web hosting allows people, individuals, or entrepreneurs to publish their websites in the Internet. People provide their own websites, and web hosts provide space for their Internet files and website maintenance.

There are many types of web hosts you can take advantage of. Of course, these are the free web hosting services, which are excellent money savers, except that you’re bound by limitations. One, there’s limited space. Second, you’re sharing bandwidth with literally millions of people all over the world. Third, you may be asked to carry annoying ads.

If you like to get your time’s worth, go for paid web hosting companies. To help you out, in choosing, here are some factors to consider:

Extent of Service

Service scope depends on the needs of the clients. They can be basic, excellent for a personal website, or as complex for commercial ones. Small web pages are limited only to a basic service. Typically, personal web pages are just small that it does not require big space. It can be uploaded through an FTP (file transfer protocol) and normally does not need too much maintenance. More often, these types of sites are hosted in free web hosting providers. Most ISPs (Internet service providers) give hosting services to subscribers. Majority of the web hosting companies offer an administration panel where clients have access to look after their sites. They also offer script-support platforms and database management to some of their hosting packages. There are hosts that provide specialized support to e-commerce websites, such as those who accept online payments.

Reliability and Uptime Guarantees

Uptime refers to the period at which your site is online. Hosting companies offer 99% uptime rate to customers. But there are instances when servers restart, causing your site to be idle for a period of time, especially during maintenance. Most providers include refunds to times when your site is down. In choosing a good web host, make sure you have read their terms and conditions so if ever this happens, you know what to do.

Cost of Packages

Majority of these web hosting companies can present you with loads of packages, which you can pay per month or annually. However, before you choose, learn to compare. For example, you can search either online or through personal search around your area of at least 3 web hosting companies and analyze their packages in terms of price and their features.

Don’t sweat the small stuff, they say. So let the best web hosting company take you to where you should belong: top 1 in search engine rankings and traffic.

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